Delivery and Return

Delivery Terms


Our company commits to deliver Eagle and Sky brand products just in time to our costumers. All of our producst are produced in Turkey and for this reason orders are shipped from Istanbul, Turkey.

After your order has approved, your item should be with you within 3-5 bussiness day. You will receive a dispatch confirmation email with your tracking number, once your parcel is ready for its journey. Our carriers deliver during weekdays between working hours.

If your order has not arrived by the estimated delivery date, we’re here to help. Please contact us at costumer@eagleandsky.com, and we will track your order for you. Before contacting us, make sure you have the correct delivery address for your order, and verify your contact details are up to date.


Returns

You can return any item (with including the invoice with it), within 14 days of receiving your order and, you will be fully refunded. We accept all returns, however if the item is not in the same condition as it was when it was sent to you, the refund won’t be accepted and you will receive the item back. Please make sure to email customer@eagleandsky.com before sending the item.


Please feel free to contact us when you need. We are here to help you anytime.